JobSkillator
Hashem Shmaisani speaking at a podium

Hashem Shmaisani

Learning and capability, AI and data, digital skilling

I train government and corporate teams across the Gulf on artificial intelligence, data and digital transformation. Thirteen years of it, most recently with C-suite, ministerial and diplomatic audiences.

Digital Learning and Development Lead
Department of Government Enablement, Abu Dhabi, since January 2025

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years in the field

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client organisations

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countries delivered in

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learners reached

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average satisfaction

Across government, corporate and academic clients in the UAE, Saudi Arabia, Kuwait, Jordan, the United Kingdom, Montenegro and the Philippines. Satisfaction is the average participant feedback score across training sessions.

Background

I work on the practical end of digital skilling: helping people who have to make decisions actually use data and AI in their day job, rather than sit through a theory session and forget it.

I currently lead a capability portfolio serving 53 government entities and more than 55,000 employees, owning the frameworks, the vendor quality standards, the analytics and the relationships behind it.

Alongside delivery I design the material. I have authored study texts for ACCA on strategic data science and on digital transformation and innovation, and I teach as associate faculty at Hamdan Bin Mohammed Smart University.

  • AI and data science
  • Data analytics and business intelligence
  • Digital transformation
  • Cybersecurity, risk and compliance
  • Learning technology and instructional design
  • Leadership and human skills

Selected executive programmes

AI Executive Program

ADNOC. C-suite, three days. April 2024.

Executive Leadership Program: Digitalization and AI

Government of Montenegro. Senior diplomats and ministries, two days. October 2025.

Internal Data Governance and Data-Driven Decision Making

Ministry of Health, Riyadh. Senior executive leaders, two days. June 2026.

AI Applications and Smart Cities

Riyadh Region Municipality. Executive director and senior management. December 2024.

Data Analysis and Decision Making

UAE Space Agency. Government professionals, two days. December 2024.

AI Skills and Data Science Diploma

Ministry of Industry and Advanced Technology. Multi entity government cohort. March to November 2025.

Where I have worked and studied

  1. Sep 2008 to Aug 2011

    Bachelor of Science, Computer Information Systems

    Philadelphia University, Amman

    Study

    First class honours. IT faculty representative.

  2. Sep 2011 to Dec 2013

    Master of Science, Computer Science

    Philadelphia University, Amman

    Study

    Thesis on answering Arabic questions from the Holy Quran using semantic methods.

  3. Sep 2011 to Jan 2014

    Information Technology Lecturer

    Philadelphia University, Amman

    Programming, databases and web development at graduate level.

  4. Feb 2014 to Jun 2015

    Technical Instructor and Training Manager

    TechZone Digital Skilling Services, Dubai

  5. Jul 2015 to Jul 2016

    ICT Team Lead

    Dubai National Schools, Dubai

  6. Aug 2016 to Aug 2018

    ICT Course Team Leader, four campuses

    Higher Colleges of Technology, Dubai

    Led instructional teams and faculty development across four campuses.

  7. Aug 2018 to Jan 2024

    Senior Digital Transformation Manager, E-learning and Training

    Alef Education, Abu Dhabi

    Large scale training rollouts across institutions. Instructional effectiveness up 30 per cent, administrative effort down 35 per cent.

  8. Jan 2024 to Jan 2025

    Senior Solutions Designer, Digital Skilling

    TeKnowledge, Abu Dhabi

    Digital skilling programmes for corporate, government and academic clients.

  9. Jan 2025 to now

    Digital Learning and Development Lead

    Department of Government Enablement, Abu Dhabi

    Capability programmes across 53 government entities and more than 55,000 employees. Authored the 17 point training quality standard covering needs analysis, design, train the trainer and handover.

Hover, tap or tab through any point for more. Scroll sideways for the full history.

Certifications

Project and programme

  • PMP, Project Management Professional, PMI
  • PMI-ACP, Agile Certified Practitioner, PMI

Talent and career development

  • CPTD, Certified Professional in Talent Development, ATD
  • GCDF, Global Career Development Facilitator, CCE
  • CCSP, Certified Career Services Provider, NCDA

Teaching and learning technology

  • Google Certified Trainer
  • Google Certified Educator, Level 1 and Level 2

Technical

  • CompTIA Security+, Network+, Server+, A+
  • Cisco CCNA
  • Fortinet NSE Level 1 and Level 2

Language

  • IELTS Academic 7.5
  • CELPIP General 10 of 12

Organisations I have worked with

45+ organisations, 7 countries, 13+ years.

Government, United Arab Emirates

  • Department of Government Enablement, Abu Dhabi
  • Dubai Electricity and Water Authority
  • UAE Space Agency
  • General Civil Aviation Authority
  • National Emergency Crisis and Disasters Management Authority
  • Ministry of Industry and Advanced Technology
  • Ministry of Education, Dubai
  • General Directorate of Residency and Foreigners Affairs
  • Sharjah Police
  • Emirates Health Services
  • RAK Digital Authority
  • Rabdan Academy

Government, Saudi Arabia and international

  • Ministry of Health, Saudi Arabia
  • Riyadh Region Municipality
  • Royal Commission for AlUla
  • National Housing Company
  • Ma'aden
  • Government of Montenegro
  • National Bank of Kuwait
  • Philippines Government

Corporate and enterprise

  • ADNOC
  • TAQA Energy Services
  • Etihad
  • Al Wasl Group
  • Dubai Holding Real Estate
  • Emirates Institute of Finance
  • Mercer
  • PwC Middle East

Academic and professional bodies

  • ACCA
  • Hamdan Bin Mohammed Smart University
  • Higher Colleges of Technology
  • Al Wasl University
  • Dubai National Schools
  • Philadelphia University

Technology

  • Scale AI
  • Tahaluf UAE
  • Alef Education
  • TeKnowledge

Delivery partners

  • HNI Group
  • Bashir Mraish Consulting
  • Informa Connect Academy
  • HBMSU CloudCampus
  • Weston Skills Training

Upcoming

  • Zenith Nexus, WORKFORCE 2030. Invited speaker, February 2027.
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